Ménage-Pro: Dedicated Partner of the Canadian Armed Forces Community (CF One)

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Privacy Policy

1. Purpose and Objectives

The purpose of this privacy policy is to inform users of our site about the personal data we will collect and the following information, where applicable:

  • The personal data we collect;

  • The use of the collected data;

  • Who has access to the collected data;

  • The rights of site users;

  • The site’s cookie policy.

This privacy policy operates alongside the general terms and conditions of use of our site.

2. Applicable Laws

This policy complies with the laws set forth in the Personal Information Protection and Electronic Documents Act (PIPEDA).

For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of the site’s location. This privacy policy aims to comply with the GDPR. If there are inconsistencies between this policy and the GDPR, the GDPR will apply.

For residents of the State of California, this privacy policy aims to comply with the California Consumer Privacy Act (CCPA). If there are inconsistencies between this document and the CCPA, state legislation will apply. If we identify inconsistencies, we will amend our policy to comply with the relevant law.

 

3. Consent

By using our site, users agree that they consent to:

  1. The conditions set forth in this privacy policy;

  2. The collection, use, and retention of the data listed in this policy.

4. Personal Data We Collect

4.1. Data Collected Automatically

When you visit and use our site, we may automatically collect and store the following information:

  • IP address;

  • Location;

  • Hardware and software details;

  • Links a user clicks while using the site;

  • Content the user views on your site.

4.2. Data Collected Non-Automatically

We may also collect the following data when you perform certain functions on our site:

  • First and last name;

  • Date of birth;

  • Gender;

  • Email;

  • Phone number;

  • Home address;

  • Auto-fill data.

Please note that we only collect data that helps us achieve the purpose set out in this privacy policy. We will not collect additional data without informing you beforehand.

5. How We Use Personal Data

Personal data collected on our site will be used only for the purposes specified in this policy or indicated on the relevant pages of our site. We will not use your data beyond what we disclose.

  • Automatically collected data: Used for statistics and advertising purposes.

  • Data collected through functions: Used for communications, transactions, and commercial offers.

6. Sharing Personal Data

6.1. Employees and Franchisees

We may disclose to any member of our organization the user data they reasonably need to achieve the objectives set out in this policy.

6.2. Third Parties

We may share user data with third parties (collaborating companies or individuals) for the following purposes:

  • Communication;

  • Commercial offers.

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

6.3. Other Disclosures

We commit not to sell or share your data with other third parties, except in the following cases:

  • If required by law;

  • If required for any legal proceedings;

  • To prove or protect our legal rights;

  • To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

 

7. Data Storage and Protection

We do not retain user data beyond what is necessary to achieve the purposes for which it is collected.

 

We use appropriate technical and operational protection measures based on the sensitivity of the information. All employees with access to personal information are required to maintain its confidentiality. While we take all reasonable precautions, the internet can be insecure at times, and we cannot guarantee the security of user data beyond what is reasonably practical.

 

8. International Data Transfers

User data may be accessed, processed, or collected in the following countries:

  • European Union;

  • United States of America;

  • Canada.

9. Minors

For EU residents, the GDPR specifies that persons under the age of 15 are considered minors for data collection purposes. Minors must have the consent of a legal representative for their data to be collected, processed, and used.

10. Your Rights as a User

As a user, you have the right to access, update, or correct all your personal data in our possession, provided it is acceptable under the law. You may choose to withdraw or modify your consent for data collection at any time, provided you inform us within a reasonable timeframe.

11. How to Modify, Delete, or Challenge Collected Data

If you would like your information to be deleted or modified, please contact our Privacy Officer: L. Houim Tel: +1 (514) 663-6243

12. Cookie Policy

A cookie is a small file stored on a user’s hard drive to collect data related to browsing habits.

12.1. Functional Cookies

Used to remember selections you make on our site for future visits.

12.2. Analytical Cookies

Allow us to improve the design and functionality of our site by tracking content engagement.

12.3. Targeting Cookies

Collect data on site usage and preferences to provide targeted promotional information.

You can choose to be notified each time a cookie is transmitted or disable cookies entirely in your browser settings, though this may affect your user experience. We may also use third-party cookies for advertising purposes.

13. Modifications

This privacy policy may be amended to maintain compliance with the law. We recommend checking our policy periodically. We may also notify users by email of significant changes.

14. Contact

If you have any questions, please contact us: Tel: +1 (514) 663-6243

FREE QUOTE REQUEST

Select requested services:*

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A guaranteed service:

Your satisfaction is guaranteed. If for any reason, our service does not entirely satisfy you, we will re-do the cleaning a second time .If you should still be unsatisfied we will issue a refund.

A free quote visit:

This visit will allow us to conceive with you a work program adapted to your needs, without any commitment on your part.

No commitment:

We offer our services with no contracts to sign; you can discontinue your residential cleaning or commercial cleaning serivce whenever you want with a simple phone call.

Business hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
wednesday 09:00 - 17:00
Tursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday Closed
Sunday Closed
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